How can a provider optimize risk and compliance during the co-create step?

Optimizing risk and compliance during the co-create step involves proactive measures that ensure both parties—service providers and stakeholders—are effectively working together to minimize potential issues. By decreasing the probability of incidents and service quality breaches, the provider can create a more resilient and reliable service delivery. This approach not only enhances the overall quality of the service but also builds trust between the provider and the stakeholders.

When the risk of incidents is reduced, it directly contributes to compliance with both internal policies and external regulations. A collaborative environment encourages open communication, allowing stakeholders to share insights and feedback that contribute to identifying possible risks before they manifest into actual service failures. Focusing on prevention rather than reaction aligns with the principles of Driving Stakeholder Value, emphasizing the importance of co-creation in risk management and compliance strategies.