How should the success of onboarding be evaluated?

Evaluating the success of onboarding based on the agreed goals or outcomes is essential because it ensures that the onboarding process aligns with the expectations set at the outset. This approach focuses on measurable results that reflect how well the onboarding process has achieved its intended purpose. It goes beyond merely completing activities or providing materials, emphasizing the outcomes that have been defined as successful at the beginning of the onboarding process, such as improved knowledge, engagement, and performance of the new stakeholders.

By concentrating on the agreed goals, organizations can assess whether the onboarding experience has effectively prepared individuals for their roles and responsibilities. This outcome-based evaluation helps in identifying areas that may need improvement for future onboarding cycles, ensuring continuous enhancement of the process to better meet stakeholder needs and expectations.