What do utility requirements address?

Prepare for the ITIL 4 Driving Stakeholder Value Test. Ace your exam with flashcards and multiple-choice questions, complete with hints and explanations. Get certified successfully!

Utility requirements focus on the attributes that determine whether a service or product meets the needs of stakeholders. Specifically, "fit for purpose" means that the service must satisfy the needs of the users and fulfill their requirements effectively. This encompasses not only the data and information provided but also the functionality of the service. When considering utility, how well a service operates for the intended use, ensuring that it delivers the expected outcomes for its users, is crucial.

The emphasis on utility in this context highlights the importance of ensuring that the service aligns with what stakeholders are looking to achieve. This includes not just usability but also benefits that come from having the right features and data that support the user's objectives. Therefore, the correct answer encapsulates the core idea of utility requirements focusing on the purpose and effectiveness of a service from the user's perspective.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy