What factor can affect the formality of offboarding?

The relationship between the user and provider plays a critical role in determining the formality of the offboarding process. When there is a strong, trusting relationship, offboarding can often be more informal and flexible. Both parties may be more comfortable in communicating their needs and nuances concerning the offboarding, which can lead to a smoother transition that aligns with both the individual’s and organization’s expectations.

Conversely, if the relationship is strained or less collaborative, the process might require more formality to ensure that all required steps are adhered to and documented properly. This can include formal exit interviews, checklist completions, and clear communications regarding the return of company assets and access rights.

Considering the points above, the nature of the relationship influences how strictly the offboarding process is followed, impacting both the ease of execution and the overall stakeholder experience during the transition.