What is a portfolio in the context of an organization?

Prepare for the ITIL 4 Driving Stakeholder Value Test. Ace your exam with flashcards and multiple-choice questions, complete with hints and explanations. Get certified successfully!

In the context of an organization, a portfolio refers to a collection of assets chosen for investment. This encompasses a variety of investments that an organization manages to align with its strategic objectives and maximize value. The assets can include projects, programs, initiatives, and services that are grouped together to facilitate effective management and decision-making.

Having a portfolio allows organizations to prioritize resources based on their investment strategies, contribute to risk management, and align with the overall goals and objectives. It provides a holistic view of all investments being made and helps in evaluating their performance and potential return on investment.

This understanding of a portfolio is essential in driving stakeholder value because it assists organizations in making informed decisions about where to allocate resources most effectively to achieve desired outcomes. The other options provided do not accurately reflect the strategic and organizational context of a portfolio; rather, they pertain to more specific aspects like customer interactions, marketing efforts, or employee assessment, which do not encompass the broader financial and investment strategy indicated by the correct choice.

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