What is the primary purpose of a service catalog for service providers?

The primary purpose of a service catalog is to promote and define the services offered by a service provider. It acts as a comprehensive list of available services, detailing their features, benefits, and the value they provide to customers. By clearly presenting these services, the catalog helps stakeholders understand what they can expect and how they can utilize those services to meet their specific needs.

Additionally, a well-structured service catalog facilitates better communication between the service provider and the customers, fostering transparency and ensuring that customer expectations align with the services delivered. It not only serves as a marketing tool but also plays a crucial role in service management by helping both the service provider and customers to understand and manage service offerings effectively.

While other aspects like contractual obligations, vendor performance, and service pricing are important in the broader context of service management, they do not reflect the core function of the service catalog. Instead, the catalog's primary focus is to provide a clear and accessible overview of what services are offered, enabling stakeholders to make informed decisions.