What options can help control the onboarding process and its success?

Using program/project plans and KPIs is crucial for controlling the onboarding process and measuring its success. A well-structured program or project plan sets clear goals, outlines the necessary steps for onboarding, and assigns responsibilities, which creates a roadmap that all stakeholders can follow. This structure is essential for ensuring that the onboarding process is executed efficiently and effectively.

Key Performance Indicators (KPIs) serve as measurable values that demonstrate how well the onboarding process is performing against the set objectives. By establishing specific KPIs related to the onboarding process, you can track progress, identify areas for improvement, and determine whether the onboarding experience is meeting the expectations of new hires and the organization alike. These indicators help ensure that the onboarding process is not just a one-time event, but an ongoing cycle that can continuously improve based on performance data.

While regular feedback sessions, frequent team meetings, and end-user surveys are valuable tools that contribute to different aspects of the onboarding process, they may not provide the structured oversight and measurable feedback that a program/project plan coupled with KPIs offers. They complement the overall onboarding strategy but may not independently control or guide the process as effectively as the combination of planning and performance measurement does.