What should a supplier management practice ensure in relation to quality products and services?

The correct answer emphasizes the importance of appropriate management of suppliers and their performance, as effective supplier management is essential for ensuring that products and services meet quality standards. This practice involves establishing criteria for evaluating supplier performance, conducting regular assessments, and maintaining ongoing communication with suppliers to foster collaboration and address any issues promptly. By monitoring and managing supplier performance, organizations can ensure that they receive high-quality products and services that align with their requirements and business objectives.

Additionally, adequate supplier management contributes to building strong relationships, optimizing supply chain efficiency, and mitigating risks associated with supplier performance. This ultimately enhances the value delivered to stakeholders and supports the organization's overall service management goals. In contrast, focusing solely on costs, contract transparency, or forming alliances without effective management could lead to subpar quality or increased risks. Therefore, the practice of managing suppliers and performance holistically is crucial for driving quality in products and services.