Which factor does NOT typically affect the triage and prioritization of incoming service requests?

The factor that does not typically affect the triage and prioritization of incoming service requests is the user's geographical location. In the context of triaging and prioritizing service requests, the focus is more on the nature of the request itself and its urgency rather than where the user is located.

When handling service requests, the criteria that usually hold significance include the type of query, such as whether it is a technical issue, a request for information, or a new service provision, as this determines how quickly it needs to be addressed. Additionally, the time and date of the query can influence prioritization, especially if the request is time-sensitive. Furthermore, expected resolution time plays a critical role as it helps in estimating how long an issue will take to resolve compared to others.

By contrast, user geographical location does not inherently alter the severity or urgency of a request; instead, it may only influence logistical aspects such as service delivery or communication methods. Therefore, this factor would not typically affect how requests are triaged and prioritized in most service management contexts.