Which ITIL practice helps in the effective design of products for user onboarding?

The practice that aids in the effective design of products for user onboarding is Service Design. This practice focuses on creating and improving services that meet stakeholder needs and expectations. Through Service Design, organizations ensure that new products are user-friendly and aligned with the overall service strategy.

Service Design encompasses various aspects such as usability, user experience, and accessibility, which are crucial when onboarding users to a product. By employing principles of Service Design, organizations can develop services that provide a seamless and effective onboarding experience, thus enhancing user satisfaction and engagement from the very beginning.

In contrast, the other practices listed focus on different areas: Network Management deals with the operation of network infrastructure, Change Management ensures that changes to services and systems are made in a controlled manner, and Incident Management addresses the handling of service disruptions. While all these practices are important, they do not specifically target the design and user experience aspects necessary for effective user onboarding like Service Design does.