Which of the following best describes 'FLOW' in Lean thinking?

Prepare for the ITIL 4 Driving Stakeholder Value Test. Ace your exam with flashcards and multiple-choice questions, complete with hints and explanations. Get certified successfully!

In Lean thinking, 'FLOW' refers specifically to the way work progresses through a system. This concept emphasizes the smooth and uninterrupted movement of tasks, information, or products through a process. A good flow means that there are minimal delays, bottlenecks, or interruptions, allowing for a continuous performance of value-adding activities. The focus on FLOW helps organizations identify and eliminate waste, streamline operations, and improve overall efficiency.

By understanding and optimizing FLOW, organizations can ensure that resources are utilized effectively, customer demands are met promptly, and the quality of service or product delivery is enhanced. This reflects the core principle in Lean thinking of maximizing value while minimizing waste, thereby ultimately improving stakeholder satisfaction.

Other options touch on important aspects of Lean practices, such as resource efficiency and synchronization of processes, but they do not encapsulate the essence of FLOW as accurately as the progression of work through a system does.

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