Which of the following is NOT a level of value realization tracking?

The focus of value realization tracking is to measure and understand the outcomes and benefits generated by products and services within an organization. Each level of tracking provides a different perspective on how value is delivered and sustained.

Consumer (Strategic) Objectives represent high-level goals that align with the organization's strategy and customer needs. This level measures how well the organization meets its overarching objectives and stakeholder expectations.

Resource/Product Performance pertains to the evaluation of inputs and outputs in relation to the resources and products utilized in delivering services. It assesses their efficiency and effectiveness, which directly contributes to overall value realization.

Service Performance, specifically in terms of utility and warranty, assesses whether the services provided meet the customer's needs (utility) and whether they perform as expected (warranty). This tracking is essential for ensuring services provide consistent value over time.

Market Share Performance, however, is not generally considered a level of value realization tracking. While understanding market share can inform strategic decisions and competitive positioning, it does not specifically measure the internal performance or value delivered by services in the same way the other options do. Tracking market share is more aligned with broader business metrics rather than direct value realization related to service performance and resource utilization.