Which of the following is NOT listed as an ITIL practice for offboarding?

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The correct answer identifies Incident Management as not being specifically categorized as an ITIL practice for offboarding. Offboarding involves processes and practices that ensure a smooth transition for personnel leaving an organization, focusing on managing their exit, transferring responsibilities, and revoking access to systems and information.

Practices such as Service Level Management, Change Enablement, and Deployment all play roles that can be related to offboarding. For instance, Service Level Management involves ensuring that service delivery meets predefined requirements, which can include contractual obligations during an offboarding process. Change Enablement ensures that changes affecting services, such as personnel changes, are managed effectively to minimize disruption. Deployment typically relates to the delivery of new or changed services, which might be relevant if new personnel are taking over responsibilities.

On the other hand, Incident Management is more concerned with managing disruptions and unplanned events affecting services, rather than the structured process of offboarding personnel. Therefore, it does not fall under the specific practices aimed at ensuring an effective offboarding experience.

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