Which option is typically included in user requests?

The correct answer focuses on requests for new services. User requests often encompass various types of inquiries or demands from users related to their interaction with IT services. Requests for new services represent a proactive engagement from users who might seek enhancements or additional functionalities that aren't currently available.

This is a key component of service management because it aligns with understanding user needs and ensuring that services evolve to meet those demands. By acknowledging these requests, organizations can drive innovation and improve service delivery in response to user feedback.

Comparatively, originally agreed service actions pertain more to the execution of pre-existing agreements rather than new user-driven initiatives. While they are important for service fulfillment, they do not typically fall into the scope of user requests as they reflect established service parameters rather than user-initiated changes or enhancements. The other options, involving pricing changes or administrative complaints, represent different types of interactions that may not align with the notion of user requests aimed at enhancing the service experience.