Which question is NOT typically addressed in a business case?

Prepare for the ITIL 4 Driving Stakeholder Value Test. Ace your exam with flashcards and multiple-choice questions, complete with hints and explanations. Get certified successfully!

A business case is designed to outline the justification for a proposed project or initiative. It serves as a roadmap for decision-making regarding investments or changes within an organization. Among the key components typically included in a business case are the desired outcomes, total cost of ownership, and the problems that the project aims to solve.

The question of who will lead the project is generally not a primary focus within the business case itself. While having a project leader is certainly important for execution, the business case is more concerned with establishing the rationale and financial implications of the project rather than detailing the project management structure. It emphasizes understanding what needs to be achieved, the associated costs, and the issues that the project intends to address, making it relevant to stakeholders looking for clarity on the project's importance and feasibility.

Therefore, the question about project leadership falls outside the typical scope of a business case, which is more centered on strategic alignment, outcomes, costs, and problems to be solved rather than operational or managerial details.

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